Refund Denials & Legal Action
Step 1: Secure Your Finances (The Chargeback)
If you paid via credit card or a digital payment gateway, contact your bank immediately. Do not wait for Lunar Astro to process a refund—they will ghost you. File a Chargeback Dispute under the category of "Services Not Provided" or "Defective Digital Goods." Provide screenshots of your ignored refund requests as evidence.
Step 2: File a Consumer Complaint
Do not rely on Lunar Astro's fake refund policies. Go directly to the authorities.
- Visit the National Consumer Helpline (NCH) INGRAM portal (consumerhelpline.gov.in).
- File a formal grievance against Lunar Astro for "Unfair Trade Practices," "False Advertising," and "Denial of Refund."
Step 3: Report Cyber Harassment and Extortion
If anyone from Lunar Astro threatens you with black magic, curses, or fake police action to force you to remove a review, this is a criminal offense.
- Go to the National Cyber Crime Reporting Portal (cybercrime.gov.in).
- File a report for Cyber Bullying, Intimidation, and Extortion.
- Keep all call recordings, WhatsApp messages, and emails as evidence. Do not delete anything.
Remember: Their threats of black magic are empty. Their threats of "Cyber Cell tracking" for writing a review are lies. Stand your ground, report the fraud, and help protect others from falling into the same trap.